Many of our regular readers will know by now that the CMA’s interim report landed late last week.
It’s clear from the contents that the government have validated what we’ve all been saying on behalf of families and independent funeral directors for the last few years. Specifically that:
- The large chains have preyed on bereaved families with excessive price hikes in both funeral director and crematorium fees, as well as failing to provide clarity of ownership.
- The NAFD has failed consumers, specifically that it has ‘fallen short’ and may have been ‘detrimental to competition’. Particularly that it has taken a position on websites like Beyond that’s ‘ambiguous at best’ and that it risks ‘distorting the market’ by its actions.
We’re delighted that hardworking independent funeral directors who publish their pricing online are going to be rewarded by the CMA, while those who deliberately make their prices difficult to discover are taken to task.
We’ll be doing our part, too. We’ll be supporting all the independent funeral directors signed up to our service so that they can be sure they’re meeting any recommendations from the CMA on comparable price transparency, simply by being on our website. We’ve also got a bundle of free services coming for our partners in the New Year.
If you’re not yet signed up with us, but you’d like to join the thousands of funeral directors on our site who are doing their bit towards price transparency in this industry, why not make an account today? We’d love to have you with us.
There are no monthly fees, and our funeral finance, free wills and estate administration services are there to help you offer the families to help complete, well-rounded support. Simply give us a call on 0800 044 9454 and we’ll get you set up in a matter of minutes, or build your free business profile here.